CentreDesk Corporate is a comprehensive, multi-user helpdesk software solution designed for businesses of all sizes. It offers fast, easy call logging, tracking, and assignment of help desk tickets to technicians. It can be customized to meet specific Issue and Service Level Agreement (SLA) requirements, calculate holidays and working days, and flag tickets to indicate their current status and duration. Additionally, CentreDesk Corporate supports hourly time tracking and provides secure access so that only assigned technicians can view their own tickets. It also offers a flexible workflow.
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